Customers
Testimonials
Comments from organisations using VoxPod's
“The Voxpods have been a great media tool for communicating messages to & from customers in an alternative way to leaflets and letters. We've used the survey tools, & got text comments and video comments from a range of residents meetings, open days, new development consultions and many many more events, like our Corporate Roadshows & Annual Seminar.„
- Anita Patel, Service Improvement Manager, Harvest Housing Group.
“It will allow customers to easily access information on a range of services and enable us to better explain our policies via what is an innovative development unlike anything we have used before.„
- Shirley Corcoran, Customer Involvement Manager, Halton Housing Trust.
“ TAROE believes that tenants should have a range of options to communicate with their landlord and this relatively new initiative in the housing world should be well received by tenants who can use it as a quick and direct way of informing their landlord of current issues. „
- Cora Carter MBE, chairperson of TAROE
Engaging tenants in new ways
How housing providers are currently incorporating VoxPod's into their communication and customer feedback programmes.
The Big Listen Project
City South Manchester Housing Trust currently use the voxpod in their customer feedback project called 'The Big Listen'.
Halton Housing Trust.
Halton Housing Trust are using 3 voxpod's across various sites. They are displaying Four information films – focusing on customer priorities of anti-social behaviour, quality of accommodation, rent and repairs. –
TAROE
TAROE have been involved in the development of the VoxPod since the beginning, having promoted VoxPods at last year’s CIH conference at Harrogate.